Online Appointment Scheduling
Customized for Enterprise Brands
skedge.me is a white-labeled, online customer engagement platform for scheduling and marketing events, classes and services. Our product integrates with your existing websites, apps and marketing campaigns.
Your customers as well as your staff, have the ability to make individual appointments and/or sign up for group events from any mobile, tablet or desktop device. Actionable real-time data and analytics support timely decisions for your business and customer.
Once deployed, the product drives customer engagement, traffic and most importantly increases revenue.
For Your Customers
Empower Your Customers
skedge.me puts the power of appointment-making in your customers’ hands by allowing them to book appointments with you online, any time from any internet-connected device.
Our platform sends automatic confirmation, reminder and thank you emails that keep your customers in constant touch and provide a great way to communicate sales promotions. Rescheduling or cancelling an appointment is never more than a click away, and all appointments can be synced with your customers’ personal calendars.
Migrate Your Existing Workflows
Online booking should be an extension of your business processes, not ours. skedge.me works with you to customize workflows that align with your existing business and operational needs.
We turn your workflow requirements into a booking engine that merges seamlessly with your existing web presence and removes every hurdle for your customers to book with you. Our platform can handle both one-on-one appointments, as well as sign-ups for group events.
Your Style, Your Image, Your Brand
Your brand is a representation of you – it’s the lasting connection with your customers, and you paid a lot for it. Unlike most scheduling solutions, our clients have complete control over the visual design of the appointment-booking screens and emails. Our platform allows you to easily reflect your brand throughout the entire booking experience.
Always Be Marketing
We believe that scheduling should be another channel for marketing to your customers. Our platform provides you with constant marketing opportunities. Activate confirmation, reminder, thank you, and even no-show emails, and include your most current marketing messages. Connect your customers to your social media channels and even include booking links in your existing marketing emails.
For Your Company
Every Enterprise, Any Scale
Our cloud-based platform was designed with maximum security, flexibility and scalability to manage your appointment booking process globally across any number of locations with unlimited appointments. Driven by your marketing vision, we give you control to configure and customize your most complex scheduling needs.
Empowering Your Sales
Associates and Customers
Through an intuitive scheduling platform staff can provide a highly personalized customer experience that will increase customer satisfaction and drive sales. Your staff can book and manage individual appointments, events and classes from any device while aligning their personal and business schedules. You can provide your customer or staff with a centralized queue management system to improve store operations and capture additional customer information.
Flexible Deployment Model
Workflows and designs are created by you and can be implemented by using our robust APIs utilizing any combination of our team, your team, or an outside agency. Initial Exploration phase determines business processes, branding requirements, and the implementation strategy. Go live can often be accomplished in less then 10 weeks.
Customized Business Intelligence
Use our standard reports and dashboards or easily export data to your business intelligence engine from our platform to allow you to measure all variables captured during the appointment process. Actionable data and key trends provide you with the ability to make timely decisions track against your KPIs.